Frequently asked questions
A few details.
A smoother journey.
Your chauffeur travel questions, answered. Explore the essentials below, or speak to our team about the details of your own journey.
01Booking & prices
How do I request a chauffeur quote?
Enter your pickup, destination, date, time and preferred vehicle in the form above. Choose WhatsApp or Continue via Email to share the remaining details. You can also call
+44 2034 111147.
What information should I include?
Give the full addresses, including house or flat numbers, travel date and UK local pickup time, passenger count and luggage sizes. Add flight or cruise details, extra stops, child-seat requests and accessibility needs where relevant.
How much does chauffeur hire cost?
Your quote depends on the route, date, vehicle, duration, waiting and extra stops. There is no single price for every journey. Ask for a written quote showing the total and what is included.
Does sending an enquiry confirm my booking?
No. The form requests availability and a quotation. Your booking is confirmed only after the team has agreed the vehicle, itinerary, price and booking terms with you.
How far ahead should I enquire?
Enquire as soon as you know your plans, especially for weddings, events, early starts or specialist vehicles. For a short-notice journey, call the team to check availability before making other arrangements.
How do payment, changes and cancellations work?
You can pay via a payment link or by bank transfer. An invoice will be provided once your payment has been received. The team will confirm payment instructions, any deposit, payment deadlines and cancellation terms before you book. For a change, provide your booking reference and revised itinerary promptly; availability and any price difference must be agreed.
02Airports & cruise transfers
Which airports and destinations can I enquire about?
MCR Executive serves Manchester and offers UK-wide journeys by arrangement. Airport enquiries include Manchester, Heathrow, Gatwick, Stansted, Luton, London City, Southend and airports across southern England. Send your exact route so the team can confirm availability.
Where will I meet my chauffeur at the airport?
The meeting point depends on the airport, terminal and agreed collection service. Provide your flight number and terminal, then follow the instructions in your booking confirmation. Ask whether meet-and-greet and parking charges are included.
What happens if my flight is delayed?
Contact the team when you become aware of a change. Before booking, confirm whether flight monitoring is included, when waiting time starts, the included allowance and any extra charges. Your confirmation should explain how delays are handled.
How much time should I allow after landing?
Allow for immigration, baggage reclaim and reaching the agreed meeting point. Landing time is not the same as being ready for collection. Discuss your flight, terminal and passenger needs with the team when agreeing the pickup.
Can you arrange a Southampton cruise transfer?
You can enquire about transfers to or from Southampton cruise terminals. Include your ship, sailing date, assigned terminal, cruise check-in window, passenger numbers and luggage. For an airport connection, supply the full flight itinerary too.
Can I book a return trip, hotel stop or extra pickup?
Yes, you can request these arrangements. List each address, date and time when enquiring. Additional stops, waiting and return collections affect the schedule and quotation and need to be confirmed in advance.
03Vehicles & journey details
Can I choose my vehicle?
You can state a preference from the
fleet options, including executive saloons, V-Class and other luxury or group vehicles. The team confirms availability and suitability for your particular journey before booking.
How many passengers and bags will fit?
Capacity depends on the exact vehicle and seating layout. List adults, children, large suitcases, cabin bags, pushchairs and bulky items. Ask the team to confirm that the proposed vehicle accommodates everyone and their luggage comfortably.
Can I request child seats or accessible travel?
Tell the team each child’s age and any seat requirements, or describe mobility equipment and the assistance needed. Suitable equipment, access and vehicle arrangements must be confirmed before booking; do not assume every vehicle is adapted.
Do you handle business travel, weddings and events?
You can enquire about corporate journeys, hotel and conference travel, weddings and private events. Include the key arrival times, venues, passenger numbers and any separate collections so the team can assess the itinerary.
Can I request hourly hire or a longer UK journey?
Yes, you can enquire about either. For hourly hire, describe the schedule, expected waiting and finish time. For a longer journey, include the full route, preferred arrival time and any comfort stops. Duration, mileage and waiting terms are agreed in your quote.
Who handles my enquiry and how can I contact them?
MCR Executive serves Manchester through its chauffeur network. Enquiries and bookings are handled by the London-based Book Chauffeur team. Call
+44 2034 111147, email
info@bookchauffeur.co.uk or use the WhatsApp link on this page.
